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Messages - Samjohn

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Kolaxo CCS is an experienced Answering Service with more than two decade of experience serving different industries. We are providing a smooth path for business to achieve their goals by providing high standard customer services. Our experienced project manager understand customers’ requirements and redesign service according to their demand. We have electricity backups to make sure non-stop services is provided even cut the electricity supply is distracted because of any failure. We have power generators, solar panels and other electricity producers to make sure our operations continue to serve your valuable customers even without the regular supply of electricity.  Our agents have tremendous skill to stay calm under pressure. Our special training have empowered them to control their nerves and stay calm. With this skill, they are reluctant to handle angry customers and listen to them in a polite and friendly manner hence solve their issue.  Handpicked agents having years of experience in customer handling provide our services. They offer high level of professionalism that impress the customers and they always refer to your customer services as the best in industry. You can outsource your customer service at a fraction of amount and more exceptional results.


http://www.mattgerry.co.uk/Forum/showthread.php?tid=122622&pid=126158#pid126158

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Kolaxo CCS is taking the responsibility to handle customers with the help of our professional customer support agents. These agents identify the buying stage at which the customer is and deal them according to sure the sale is mature. Our exceptional services is enabling small businesses to enjoy more sales and customized services according to customer. We have the best quality headsets for every agent. These earphones are the fundamental requirement of our business therefore, we have the world’s best headphones that are soft to your ears and produce perfect sound for the listener. We have provided private headphone for every agent to make sure they adjust it according to their head and remain comfortable during call with customer. Our employees don’t act as chatbot that only do that is being taught but they are creative. Their creativity helps business to find unique solutions to customers’ common problems. This also helps business to adopt creative way to attract customers and convince them to purchase. Our service is helping businesses with customer acquisition and onboarding by proficiently answering their telephone calls and communicating in a professional manner. This service allow business to hire our competent agents who could build rapport with customer and they can feel a personal connection with the business.





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