Author Topic: Get In On This One! Mystery Shopper!  (Read 712 times)

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Offline leepenny2001

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Get In On This One! Mystery Shopper!
« on: February 12, 2020, 03:00:33 PM »
Mystery shoppers
(a.k.a. “secret shoppers”) pose as customers in order to evaluate the quality of customer service they receive. They will perform specific tasks such as purchasing a product or posing a specific scenario, and then providing critical insights needed for an organization/brand to drive effective change within their business.
« Last Edit: February 12, 2020, 03:03:37 PM by leepenny2001 »

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