Author Topic: Managed Hosting  (Read 1153 times)

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AaronPeggy

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Managed Hosting
« on: October 23, 2009, 04:47:40 PM »



NTT Europe Online’s managed hosting services provide the foundations for the reliability, availability, security and scalability of your online presence and business critical applications.


Effective service delivery is at the core of our managed hosting offering, built around ITIL®, ISO20000, PRINCE II, and best practice guidelines. Our ISO27001 certification for information security management also means we are externally audited every six months for added re-assurance. More

NTT Europe Online’s services are fully integrated into our comprehensive asset tracking, monitoring and management system, which also acts as a single viewing point for customers to monitor and control their managed solutions via the customer portal.

We provide Service Level Agreements (SLAs) that govern the overall managed hosting solution offering a superior guarantee of reliability which is far greater than can be provided through a combination of component SLAs. Our 24/7 Customer Support Centre provides around the clock assistance for customers, in several different languages, ensuring that incidents and service requests are managed promptly, providing clients with an immediate communication channel and a single point of contact for all support issues, including assistance with problems at the application layer. More

NTT provides world class data centre services from 27 major cities across the globe including eight data centres in Europe; all of which are connected to NTT Communications’ Global Tier 1 Network. More

Our solutions

NTT Europe Online designs bespoke managed hosting solutions with your business needs in mind, ranging from:

    * Single, dual or multi-tiered managed hosting infrastructures
    * Multiple environments for release management, including pre-production, development, testing and production hosting platforms
    * Redundant and resilient configurations
    * Multi-site environments for business continuity and disaster recovery requirements
    * Infrastructure for Software as a Service and Cloud or hosted versions of software (SaaS)


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