Interactive kiosks are transforming the way we engage with services and information. Found in malls, airports, and restaurants, these user-friendly devices offer a range of functionalities, from self-checkouts to wayfinding and digital menus. They enhance customer experience by reducing wait times and providing instant access to information. Additionally, businesses can gather valuable data on user interactions to improve their offerings. However, some users express concerns about technology replacing human interaction. What’s your take on
interactive kiosk? Do you find them convenient, or do you prefer traditional service methods? Share your experiences and insights!