How many reasons results in Return policy? Do you know?
Hey, every1:
It probably many guys in online shopping meet the problem of Return Policy more or less, how many situations or reasons which can cause return your money???
Toaday, we summed up many factores as we can to let us know as long as one of them occurs, you'll have the right to get your money back, this is your right.
As we go:.
1,Defective Items.If your products purchased from an online shopping store( for example
www.dudool.com) turn out to be defective (physical damages and damages caused by incorrect usage excluded), you could return them for replacement or full refund after you get contact from Customer Service within limited days since shipping date.
2,Unauthorized Return
Items returned by post office (due to address changed, wrong address, no one at home or other reasons) without authorization of the website will be refunded the total order.
3,Shipped but not delivered
If the status of shipment never updates or customer do not get the item within that days since the shipment date.These circumstances include: flood, fire, earthquake and other natural phenomena, strike, acts or actions of governmental bodies.
4,DOA (Dead on Arrival or Damaged on Arrival)
That is to say, physical damage or scratch or item dead on arrival the item.Of course, DOA products should meet the following standard:
* All accessories, including the retail box, manuals, cables, and all other items originally included in the package are intact.
* The problem of product is not caused by incorrect usage.
5,Wrong Items Received
If you receive wrong items different from the items you ordered, you may send it back to the website and charge the return money.
Any others you hope to add?
Source from
www.dudool.com